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Privacy & Cookie Policy

Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their personal information is being used online. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your personal information in accordance with our website.

This Privacy Statement applies to HiBrows only, it does not apply to the websites of our business partners or to any other third parties. We recommend you review the privacy statements of the other parties carefully.

What personal information do we collect?

When ordering or registering on our site, you will be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience.

When do we collect information?

We collect information from you when you register on our site, place an order, fill out a form or enter information on our website.

How do we use your information?

We may use the information we collect from you when you register, make a purchase, surf the website, or use certain other site features in the following ways:

  • To personalize user’s experience and to allow us to deliver the type of content and product offerings in which you are most interested
  • To improve our website in order to better serve you
  • To quickly process your transactions

How do we protect visitor information?

Our website is scanned on a regular basis for security and vulnerabilities in order to make your online visit as safe as possible.

Individual advertising

Information that we receive from you helps us to improve your shopping experience and to make it customer-friendly and individual for you. Using the information you transmit and automatically generated by our IT system, we can create customer profiles that are used to design advertising and product recommendations, etc., tailored to you and your interests. We use existing information for this purpose, such as receipt and read confirmations for e-mails, information about the computer and connection to the Internet, operating system and platform, your order and purchase history, your service history, date and time of your visit to the homepage and products that you use have looked at. In addition, your data can be enriched by third parties such as Facebook, Instagram, Econda, Google Analytics, payment card providers with additional characteristics relating to interests, hobbies, lifestyle, buying and surfing behavior and purchasing power. We only use data in pseudonymised form. Our goal is to make our advertising more useful and interesting for you. The evaluation and analysis of the pseudonymised data collected from you helps us to ensure that we do not send you advertising at random. In this respect, it is also checked, for example, which of our advertising e-mails you open in order to avoid unnecessary e-mails being sent to you. By accepting this data protection declaration, you agree that uses the data you have provided and other information stored about your customer account as well as pseudonymised usage data so that we can present you with personalized advertising and / or special offers and services.

We use cookies to:

  • Help remember and process the appointments
  • Understand and save user’s preferences for future visits
  • Make the visit to our website more attractive and enable you to use certain functions.

Third Party Disclosure

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you.

Google Analytics

We use Google Analytics on our website. Google Analytics is a web analysis service provided by Google. Google utilizes the data collected to track and examine the use of HiBrows, to prepare reports on its activities and share them with other Google services. Google may use the data collected to contextualize and personalize the ads of its own advertising network.

We collect your email address in order to:

  • Send information, respond to inquiries, and/or other requests or questions
  • Process orders and to send information and updates pertaining to orders
  • We may also send you additional information related to your product and/or service
  • Market to our mailing list or continue to send emails to our clients after the original transaction has occurred
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